I want to return, how do I do this? Returns can be made easily with the returns form. Complete the returns form completely and attach it to the items you want to return. Pack the return items properly. Cut the return address from the return form and stick it visibly on the package. Deliver the package to a PostNL collection point. Keep the proof of delivery (track & trace code).
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to our webshop are for your own account. These costs are approximately 6,95 euros per package (the Netherlands), consult the PostNL website for the exact rates (for your country).
If you make use of your right of withdrawal, the product will be returned to us with all accessories supplied and - if reasonably possible - in its original condition and packaging. Cannabisolie.nl reserves the right to refuse returned products or to refund only part of the amount already paid, if it is suspected that the product has already been used, opened or damaged by your fault.
To use your right of withdrawal, please contact us via info@cannabisolie.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Would you like to receive the return form? Please do not hesitate to contact us.